Concerned About Your Purchase ? Don’t Be.
Everything We Build Is Backed Forever
- No Exceptions
- No Time Limits
- No Excuses
We Know It’s Been Said, “You Can’t Take It With You”…
But If Do You Take It With You & You Have An Issue Or Concern-You’re Covered,
Come Heaven Or Otherwise
We Back What We Build
Does the take it to the grave warranty include precocious puppy attacks 🤦🏼♂️ ? If not I will need to order another wallet. I just got out of the shower to find Bailey (my 7 month old chocolate lab) had my wallet and was trying to enjoy it in a different way than I have. She has chewed it all to hell!! Please give me a call at your convenience, I will give you my card numbers again to start the process all over.
Robert called him. He's COVERED!
Awesome! I’m very excited. It’s actually for my best friend of 40 years. He was in the Mets minor league system for a few years and lives for baseball. Can’t wait to get this for him. Thanks for the quick response and confirmation. I found you guys just by doing some searching via Google.
From: a Visitor
Sent: Wednesday, June 05, 2019 9:24 PM
Subject: Warranty Question
What [are] the details of the warranty? What does it cover, what doesn’t it cover?
On Jun 5, 2019, at 19:43, Info At Vvego
Great to hear from you.
Our warranty covers everything. No exceptions. No time limits, not excuses.
I’m close by if you need me.
205 919 4400
Sent: Wednesday, June 05, 2019 9:55 PM
To: Info At Vvego
Subject: Re: Warranty Question
So if my wallet wears out and the seams unravel after 20 years, it’s covered?!
From: Info At Vvego [mailto:email@example.com]
Sent: Thursday, June 06, 2019 7:27 AM
Subject: RE: Warranty Question
Yes sir, as long as I’m still alive.
If the dog uses it as a chew toy…you’re covered (actually happened)
If you accidentally put it in the washer…you’re covered (actually happened)
If you’re run over by a pack of stampeding rhinos…and you survive, but the wallet doesn’t…you’re covered (hasn’t happened yet)
We back what we build.
205 919 4400
I’m looking at either a bi fold or front pocket wallet. I love the stuff you have even the valets. I found you on Instagram in my feed. It’s really cool that you actually get to see the piece you want. I bought a wallet from Fielders Choice a few weeks ago. I like it as well but you don’t get to see what you are buying so that took away some of the wow factor.
Hope all is well!! I just wanted to drop you a line and thank you again for all your help. I really love my wallet!!
I drove through five states (counting California) to get to Wyoming last week for work, and have gotten numerous compliments on your product. I tell them all where I got it and how they can get one of their own. A couple of people said they have seen them online but thought the price was too high. I tell them all about my experience, your warranty, and how your customer service is second to none. I may have even convinced a few of them to bite the bullet and place the order. I cant thank you enough for doing what you do. I hope my enthusiasm for your product will help spread the word and convince people that the cost is worth the investment.
-- Wess S.
I seen an add about [one of your chief competitors] by Forbes on Facebook, but they kind of had plain wallets. And I thought it would be really cool if there was different kinds of wallets and it had Nokona logos or Mizuno logos all over the wallet. So I googled Nokona wallets and it showed pictures of cool Nokona and Rawlings wallets and your website came up so I clicked on it!
Found you just by searching for baseball mitt wallets.
Actually ordered one of your competitor’s wallets and shipped it back immediately.