Concerned About Your Purchase ? Don’t Be.
Everything We Build Is Backed Forever
- No Exceptions
- No Time Limits
- No Excuses
We Know It’s Been Said, “You Can’t Take It With You”…
But If Do You Take It With You & You Have An Issue Or Concern-You’re Covered,
Come Heaven Or Otherwise
We Back What We Build
Does the take it to the grave warranty include precocious puppy attacks 🤦🏼♂️ ? If not I will need to order another wallet. I just got out of the shower to find Bailey (my 7 month old chocolate lab) had my wallet and was trying to enjoy it in a different way than I have. She has chewed it all to hell!! Please give me a call at your convenience, I will give you my card numbers again to start the process all over.
Robert called him. He's COVERED!
From: a Visitor
Sent: Wednesday, June 05, 2019 9:24 PM
Subject: Warranty Question
What [are] the details of the warranty? What does it cover, what doesn’t it cover?
On Jun 5, 2019, at 19:43, Info At Vvego
Great to hear from you.
Our warranty covers everything. No exceptions. No time limits, not excuses.
I’m close by if you need me.
205 919 4400
Sent: Wednesday, June 05, 2019 9:55 PM
To: Info At Vvego
Subject: Re: Warranty Question
So if my wallet wears out and the seams unravel after 20 years, it’s covered?!
From: Info At Vvego [mailto:firstname.lastname@example.org]
Sent: Thursday, June 06, 2019 7:27 AM
Subject: RE: Warranty Question
Yes sir, as long as I’m still alive.
If the dog uses it as a chew toy…you’re covered (actually happened)
If you accidentally put it in the washer…you’re covered (actually happened)
If you’re run over by a pack of stampeding rhinos…and you survive, but the wallet doesn’t…you’re covered (hasn’t happened yet)
We back what we build.
205 919 4400
I’m looking at either a bi fold or front pocket wallet. I love the stuff you have even the valets. I found you on Instagram in my feed. It’s really cool that you actually get to see the piece you want. I bought a wallet from Fielders Choice a few weeks ago. I like it as well but you don’t get to see what you are buying so that took away some of the wow factor.
Hope all is well!! I just wanted to drop you a line and thank you again for all your help. I really love my wallet!!
I drove through five states (counting California) to get to Wyoming last week for work, and have gotten numerous compliments on your product. I tell them all where I got it and how they can get one of their own. A couple of people said they have seen them online but thought the price was too high. I tell them all about my experience, your warranty, and how your customer service is second to none. I may have even convinced a few of them to bite the bullet and place the order. I cant thank you enough for doing what you do. I hope my enthusiasm for your product will help spread the word and convince people that the cost is worth the investment.
-- Wess S.